Client Support

Around-the-clock and around-the-globe,
we’ve got you covered.

Your account team and support resources are dedicated to your success.

Every client is partnered with a dedicated, cross-functional team that includes a solutions manager, account manager, business development support, and your local regional representative. This group works hand-in-hand with your team and our experts in engagement surveys and performance analytics to ensure that the most successful program is developed and implemented.

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Global Reach: Benefit from in-country sourcing and distribution on 6 continents

Engage2Excel understands the unique challenges companies face when administering employee recognition programs around the globe. Tariffs, duties, billing, and local customs are just a few of the areas that require expertise to ensure optimal solutions for your recognition needs. We offer in-country sourcing and distribution on six continents, providing your employees with the same memorable experience no matter where they are located.

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We’re here when you need us with 24-hour live customer support

Our customer-service call center is available around the clock. Trained representatives are available to speak with your employees regarding products, orders, or returns anytime.

  • Personalized call services
  • Multilingual capabilities
  • Dedicated customer service representative
  • Domestic call centers based in Massachusetts and South Carolina
  • Call metrics and monitoring for quality control

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Boost bottom-line results with Engage2Excel

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